MAJOR FUNCTION & RESPONSIBILITIES:

主要工作职责：

To provide day to day supervision, direction and leadership to Guest Service Officers and drivers including working close with front office team. To ensure that they are adhering to all hotel policies, procedures and standards while striving towards total guest satisfaction. To ensure that the above-mentioned areas are working in a professional manner at all times. Responsible for hiring, training and development of all Guest Service-related associates, so they are hospitable, outgoing and guest oriented.

知道并负责宾客关系主任的日常工作， 并与前台同事紧密合作。确保前台员工在遵守酒店的所有规章制度和标准操作守则的同时努力提升客人对各方面的满意度；督促员工自始至终都表现出职业姿态。 此外还要负责招聘和培训宾客服务部门的员工，以培养成为外向且真诚待客的专才。

REQUIREMENTS:

职位要求：

• At least 2 years experience at similar position in International 4-star or 5-star hotels
• Has pro-active working attitude and pay attention to details
• Good team spirit
• Good communications and interpersonal skills
  

• 至少两年以上在国际品牌四星或五星酒店的相关工作经验
• 工作认真自信，积极主动
• 拥有团队合作精神
• 拥有良好的沟通和人际协调能力
  

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
作为一家平等雇佣的雇主，万豪国际集团承诺雇佣不同背景的员工并支持多元包容的文化。

上班地址：上海市西藏中路555号