Guest Service Ambassador (Bell Attendant)
K11 ARTUS LIMITEDYau Tsim Mong District, KowloonUpdate time: April 24,2019
Job Description
K11 ARTUS Luxury Residences
Opening in summer 2019, K11 ARTUS is a luxury residence located at Victoria Dockside, the new global art and design district in the Tsim Sha Tsui waterfront. As the first hospitality extension of global high-end lifestyle brand K11, the name ARTUS is a portmanteau of the English word “Art” with the Latin term “Domus”, meaning ‘home.’
With 287 private residences, K11 ARTUS will be a place in which our ARTISANS provide welcoming and intuitive services for our guests. Our ARTISANS are empowered to deliver memorable experiences for guests who champion authenticity, appreciate personalisation and celebrate luxury. Every service encounter is a work of art by our ARTISANS.
If you share our innovative values and are eager to change yourself for betterment, K11 ARTUS is THE place for you. Join our team of ARTISANS as we craft a journey of delight for our guests.
Employment Benefits
We offer competitive remuneration package including:
Opening in summer 2019, K11 ARTUS is a luxury residence located at Victoria Dockside, the new global art and design district in the Tsim Sha Tsui waterfront. As the first hospitality extension of global high-end lifestyle brand K11, the name ARTUS is a portmanteau of the English word “Art” with the Latin term “Domus”, meaning ‘home.’
With 287 private residences, K11 ARTUS will be a place in which our ARTISANS provide welcoming and intuitive services for our guests. Our ARTISANS are empowered to deliver memorable experiences for guests who champion authenticity, appreciate personalisation and celebrate luxury. Every service encounter is a work of art by our ARTISANS.
If you share our innovative values and are eager to change yourself for betterment, K11 ARTUS is THE place for you. Join our team of ARTISANS as we craft a journey of delight for our guests.
Employment Benefits
We offer competitive remuneration package including:
- 5-day work week
- Annual leave
- Birthday leave
- Marriage leave
- Discretionary bonus
- Free duty meal
- Dental and medical coverage
- Top-up MPF
Job Description
We are hiring Guest Service Ambassador (Bell Attendant).- Greet arriving guests and retrieving their luggage
- Escort guests to their rooms, explaining the room facilities
- Deliver luggage, messages, faxes, packages to guests and to undertake various other requests in order to ensure their comfort
- Operate the courtesy shuttle
- Transport departing guests’ luggage from the room to the lobby, ensuring that the guest has verified that all luggage has been accounted for
- Assist with keeping lobby area clean and orderly
- Ensure that luggage has been stored safely according to prescribed procedures
- Be fully aware of what functions are going on in our luxury residence
- Provide gracious, attentive, and friendly service
- Other duties as required
Job Requirements
- Previous hospitality or customer related experience is an asset
- Holding driver’s license is an advantage
- Ability to work in a team-oriented, high-volume, fast-paced, guest-centric environment
- Must be flexible to work all shifts including weekends and holidays
- Must have basic English skills
Interested parties please apply by clicking "APPLY NOW"
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