About Us

BreakFree Capital Tower is right on the shores of Lake Burley Griffin, with panoramic views over the Parliamentary Triangle to the Brindabella Ranges in the distance. We offer self-contained serviced apartment accommodation, popular for families & long stay guests.

Part of the Accor group we proudly offer luxury and high-end, mid-range and economy brands, exclusive lifestyle concepts, venues for shows and entertainment, clubs, restaurants and bars, private residences, shared accommodation, concierge services and co-working spaces. Led by more than 300,000 Team Members around the world we deliver exclusive benefits to our more than 65 million loyalty members through the group’s loyalty program ALL – Accor Live Limitless.  

The Role

Do you go the extra mile to create a memorable guest experiences? Join our motivated and vibrant Front Office Team as a Front Office Receptionist (Guest Service Agent) and build your career with Accor.
 
Primary responsibilties include, but are not limited to:
•    Deliver service excellence, from check in to check out and everywhere in between
•    Often be the first point of contact for guests and visitors
•    Be responsible for completing a wide variety of front office tasks, which will ensure that every day is different from selling the hotel’s facilities to taking reservations and maintaining guest accounts
•    Provide guests and visitors with local information from your vast array of knowledge regarding the neighbourhood attractions and amenities
 

About You 
 

•    The ability to work under pressure, multitask and think on your feet to quickly resolve issues 
•    Strong communication skills and pride in personal presentation
•    A passionate person who is able to make both their colleagues and guests smile
•    Someone with apparent energy and a positive attitude, that they will bring with them to every single shift
•    A genuine customer service focus and a strong dedication to always making our guest’s smile during their stay

Why Join Us:

When you join Accor you are not only joining a Company with more than 5000 properties in over 110 countries you are joining a company where culture is deeply ingrained in everything we do. Our Company Values and Heartist principles guide all of our actions and decisions and we hope that you’ll feel welcome as soon as you arrive onsite.

• Work Your Way with Accor – this role offers a flexible roster

• Access to fantastic discounts on accommodation, food & beverage globally as well as partner perks

• Endless career opportunities & access to our in-house learning and development offering through Academy Accor

Click ‘Apply’ to begin your journey!

Accor's COVID-19 Vaccination Policy applies at designated Accor locations. Breakfree Capital Tower is not currently a location where COVID-19 vaccination is mandated by the Accor COVID-19 Vaccination Policy. Except in rare cases where an exemption may apply, COVID-19 vaccination will be required if the location is declared a mandatory COVID-19 vaccination workplace in the future.
 

Aboriginal & Torres Strait Islander people are strongly encouraged to apply.

Learn more about Accor - Follow ALL-Accor Live Limitless @all.pacific 

Work your way across the Pacific and find other opportunities - www.jobsataccor.com.au 

To see what our team are up to connect with us at @KeepUpWithAccor on Instagram, Accor Careers Pacific on Facebook and LinkedIn.