Ensure a smooth and efficient experience delivered to all guests at registration, during their stay and at check out. 

·      Accurately and efficiently receive and process guest reservations whilst observing policy and procedures for the hotel operation. 

·      Attend to all incoming calls via switchboard in a professional and polite manner, constantly striving to provide Total Customer Satisfaction. To record and distribute all guest and employee messages accurately and efficiently.

·      To ensure that the highest level of customer satisfaction & service is offered and maintained at all times in relation to welcoming guests to the hotel complex,

·      The transfer, storage and handling of guest luggage and property

·      Responding to guest requests for assistance and or information.

·      Book any activities or assist with guest requests and bookings

·      Front of House cleaning  

Accounts and administration                                                                                                

Great communicator

Drivers License

Opera an advantage

Great team

Good hours

Training and development