Guest Service Agent
AccorCanberraUpdate time: November 12,2021
Job Description

 

BreakFree Capital Tower is right on the shores of Lake Burley Griffin, with panoramic views over the Parliamentary Triangle to the Brindabella Ranges in the distance. We offer self-contained serviced apartment accommodation, popular for families & long stay guests.

 

Do you go the extra mile to create a memorable guest experiences? Join our motivated and vibrant Front Office Team as a Guest Service Agent and build your career with Accor.
 
As our next Guest Service Agent, you will:
•    Deliver service excellence, from check in to check out and everywhere in between
•    Often be the first point of contact for guests and visitors
•    Be responsible for completing a wide variety of front office tasks, which will ensure that every day is different from selling the hotel’s facilities to taking reservations and maintaining guest accounts
•    Provide guests and visitors with local information from your vast array of knowledge regarding the neighbourhood attractions and amenities
 
What we are looking for:
•    The ability to work under pressure, multitask and think on your feet to quickly resolve issues is required
•    Strong communication skills and pride in personal presentation
•    A passionate person who is able to make both their colleagues and guests smile
•    Someone with apparent energy and a positive attitude, that they will bring with them to every single shift
•    A genuine customer service focus and a strong dedication to always making our guest’s smile during their stay

Learn more about Accor - Follow ALL-Accor Live Limitless @all.pacific 

To view more opportunities - www.jobsataccor.com.au 

To see what our team are up to follow @KeepUpWithAccor 

 

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