Guest Service Agent
AccorQueenstownUpdate time: May 4,2021
Job Description
Job Description
Work Experience
Benefits
This position is a fantastic career opportunity for a front of house extraordinaire with strong administration skills. Reporting to the Front Office & Reservations Manager or her delegates, you will be the first contact with our guest on arrival and assisting them during their stay.
- You are positive while working in a fast paced environment.
- You have a fun personality, who enjoys having a laugh at work.
- You are a guest obsessed leader, who feels a passion for hotels.
- You are strong and eloquent in written and verbal English language.
- You have exceptional organisational and time management skills.
Work Experience
- Strong computer literacy is a must
- Previous experience with Opera or similar PMS
- Excellent telephone manner with a proactive selling approach
- Previous experience with hotel front office (minimum 1 year within midscale preferred). However full training is available.
- Proven attention to detail
- Exceptional personal presentation
- Strong cash handling skills
- Ability to work within time constrains
- Holds a GM certificate or is eligible to hold one
- Diplomatic and avid negotiator
- LCQ and First Aid Qualifications are advantageous.
Benefits
- Meals while on duty
- Laundred uniform
- Training and development opportunities
- Employee and Friends and Family discounts worldwide
- Top View Gym Membership FREE
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