The Job

• Provide concierge service in the Four Seasons serviced apartment, such as assisting guests in restaurant reservation, transportation arrangement, etc.
• Handle check in/out procedures upon guests arrival and departure
• Post charges and settle bill accurately
• Utilize a variety of computer systems to run daily reports
• Receive, sort and distribute daily mail or parcels

The Person

• One year experience in Hospitality or Customer Service industry will be an advantage
• Knowledge of major tourist attractions, shops and restaurant in Hong Kong 
• Outstanding guest relations, inter-departmental coordination & follow up skills
• Excellent trilingual skills in English, Cantonese and Mandarin
• Able to work on shifts including overnight shifts

Candidates who have not been invited for an interview within six weeks may consider their applications unsuccessful