The Mkt Segments & Svcs Specialist is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.

Responsibilities:

• Product strategy and product management for key capabilities, as well as development of new capabilities and solutions based on market demand
• P&L Management (reporting and analyzing financials to ensure goals are being met)
• Assembles a holistic picture of where the product is currently, how clients view it, how it compares to competition, and where it needs to go in the future
• Drives action across the organization in order to achieve goals
• Ensures a BAU operational model is in place
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 5-8 years of experience
• Capacity to proactively anticipate, identify and resolve problems
• Strategy oriented with ability to multi-task
• Desire to drive projects from ideation or assignment to execution
• Appetite for challenging assignments
• Bachelor's degree; 2+ years of work experience in Product Management, Market Management or Sales

Education:

• Bachelor’s/University degree

Manage and own escalations through resolution including root cause, analysis, identify fixes and preventative measures.

Interface with cross functional partners including Product, Relationship team and Operations to deliver excellent client experience.

Partner with product teams on Portfolio assessment for new transactions by handling customer / non-customer identification, managing DRM run requests and Risk reviews.

Manage a diverse portfolio of client relationships

Act as an escalation point for Trade Finance clients and the Citi Relationship team, Product and Operations. This includes past due management on DF and GARP/CIAR deals.

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Grade :All Job Level - All Job FunctionsAll Job Level - All Job Functions - US

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Time Type :Full time

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Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

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