Team Management

• Lead by example (on the floor with active participation at sales) and be a role model
• Set objectives for team and assistant/dept. managers; delegate and review progress through regular performance reviews, to make sure objectives are achieved
• Integrate, motivate, develop and lead the team (observation, feedback, coaching)
• Identify personal development needs to tailor individual training plans, secure succession planning
• Minimum 2/3 of time on the floor to coach teams
• Foster collaborative work environment through transparence and feedback culture
• Be the voice of HQ communicating strategic vision, targets, projects and initiatives
• Ensure respect of Brand/Company guidelines (in terms of: grooming, uniforms, behaviors, legal and administrative requirements, operational tools…)

Client development

• Spread a true client and service centric mindset in the team
• Know the best clients and develop genuine relationships with them
• ? Coach each SA to develop his / her local clientele
• Propose & animate in-store clienteling actions (previews, events,…)
• Build loyalty with existing clients and prospect to attract new target groups
• Be proactive outside the Boutique by increasing customer flow and developing local network

Business drive

• Drive sales by overseeing sales floor operations
• Lead the Boutique with full profit and loss responsibility
• Be informed about competitive environment
• Propose 360 action plans to sustain and grow categories / product priorities
• Monitor business performance and take necessary actions to improve where needed
• Ensure operational standards are understood and applied, and propose improvement actions

任职资格

• Appropriate level of studies
• Passionate & energetic, dealing with ambiguity
• Leadership, managerial courage
• Retail or hospitality background
• Fluent English; a 2nd foreign language is a plus

上班地址：深圳MIXC