Procurement Services

IT Procurement

Assistant Director

(Briefly describe the main objectives and purpose of the job. Why does the job exist?  What is it expected to accomplish?)

GDS Procurement Services is a new service offering that is being setup in collaboration with EY’s Procurement organization which is seeking to utilize the location footprint and skills/capabilities available from our Global Delivery Services (GDS).

The GDS provides enabling services to EY member firms, Service Lines, business support functions and Area/Global entities. These services are provided via the Client Service - Assurance, Advisory, Knowledge, Tax and TAS, and Enablement Services – Procurement Services, IT Services, Finance & Accounting Services, Risk Management Services, People Shared Services, Markets Enablement Services, Brand, Marketing and communications. The Client Service and Enablement Services are an important component of EY’s Vision 2020 strategy, and has an ever-increasing shared services footprint across the world, including five centers in India (Bangalore, Chennai, Gurgaon, Kochi and Trivandrum), and in Argentina, China, Poland and the Philippines. The GDS headcount is currently approx. 15,000 (September 2015) and is predicted to grow to over 30,000 by 2020.  

Procurement was established as a globalized function ten years ago. Its purpose it to drive efficiencies in the way EY member firms select and manage their vendor relationships. This is achieved through a number of channels including creating procurement processes which are repeatable, can be leveraged, are transparent as well as are aligned to business strategies and goals.

The role of the Assistant Director - Procurement Services, GDS will be to individually manage the procurement of technology products including hardware and software services, at an agreed set of Service Level Agreements and Key Performance Indicators. The role holder will be expected to form lasting relationships with leaders and other key stakeholders/ clients to drive the development of the procurement organization.

(Identify and describe essential functions, or primary duties and responsibilities.  Assume that the reader does not know the role or function of the job.)

• Key parameter for success for this role will be the turnaround time, cost savings and successful closure of projects
• This role will require the candidate to work in flexible timings predominantly covering the Europe and Asia regions and should also be flexible to work extended hours
• This role involves the resources to individually manage large global sourcing projects
• Strict adherence to the procurement policy set by the CPO
• Follow procurement strategies being implemented by procurement leaders
• Ensure cost savings targets are met and ensure quality of service is not compromised
• Maintain vendor relationships at global standards
• Maintain highest levels of integrity and honest procurement process
• Manage the overall quality of service across all processes within a multiple country environment on a timely basis. Ensure adherence to service level agreements and deliver high quality, cost effective and efficient services.
• Engage and create meaningful and productive business relationships with clients and stake holders

 (Describe the kind of problems and challenges typically faced, and decisions required to perform the job, as well as recommendations made to supervisors or others.  Focus on the nature of existing policies, precedents and procedures used to guide decisions, and the degree to which the incumbent is free to make decisions requiring interpretation and judgment. Provide an example.)

• Have global standards of negotiation and deal closing capabilities
• Think creatively and provide innovative suggestions that will improve service delivery
• Prioritize and manage the implementation of multiple initiatives to improve productivity and efficiency.
• Use previous working experience and knowledge to demonstrate expertise in the “offshore” business model, applying to procurement service delivery

(Describe the knowledge or skills needed to perform this job; these may be technical, managerial or behavioral in nature and can be divided by “Mandatory” and “Optional / being considered as an asset)

• The role holder will be required to show in-depth understanding of technology procurement and process details that go into deal closure
• Positive, can-do attitude and strong business acumen
• Excellent organization, analytical and problem-solving skills
• Strong communication (verbal and written) and interpersonal skills – able to handle conflict situations and
  resolve issues satisfactorily
• Culturally sensitive, capable of handling interactions with a “global mindset”
• Ability to explain the decisions being taken to close procurement deals and share the outcome of the same

(What is the minimum level of education needed/suggested to perform this job?)

• Bachelor’s degree or above from an Engineering, commercial, business or procurement related discipline

(What is minimum number of years needed/suggested to perform this job?)

• At least 7-10 years of relevant progressive experience from a large organization, either a partnership or multi-national corporation
• In depth working experience of IT procurement
• Proven working experience of a Shared Services Centre operations and/or BPO operations

(Describe and explain any certifications and/or licenses needed or helpful to perform this job).

• Proficiency within a procurement or a procurement related speciality
• Proficiency in standard workplace technology, e.g. Microsoft office

(Describe other functions or expectations of the job such as whether overtime is regularly required (e.g., during busy season?), whether there are particular times of the year that vacation may not be taken, whether there is frequent travel, whether there are any physical requirements beyond those expected in a normal office environment or any other miscellaneous things about the job that should be made known.)

• This role is based out of Dalian
• Fluent in business English and Japanese.
• Occasional travel to other GDS Location and/or other cities as may be required from time to time

This job description is intended as a guide to reflect the principal functions of the job.  However, it is not an all-inclusive listing of the required job functions and functions may vary depending on the particular geographic location of the job and/or the manager.  Further, the job description is subject to change at the discretion of management.