? Greet patients and check patients in; update patient’s information on Trakcare
? Handle incoming calls; take messages and route messages to appropriate party.
? Set and maintain physician/clinic appointments.
? Manage daily clinic activities through HIS.
? Prepare medical files and insurance claim forms for direct billing.
? Make data entry for patient invoice (Only for SUIVF project)
? Check and ensure the accuracy of the patient registration details & document completion.
? Maintain sufficient doctors’ name cards available in the clinic.
? Assist physicians and nurses on patient communication, and help filling the medical record
? Participate QI data collection for the department level and hospital level
? Follow hospital policy and procedures
? Order and maintain all the clinical forms available for department
? Record and track on outpatient clinic activities.
? Ensure that the waiting area is tidy and clean
? Able to accomplish the assigned work independently
? Have a good communication skills between nurse and physician
? Show positive good working attitude and willingness to take on challenges at work
? Perform any other duties as assigned
? Other assignments by supervisor/manager

Qualifications:
？ High school graduate, college or university graduate preferred.
？ Working experience in health organization is desirable
Skills:
? Ability to handle multiple tasks and able to work under pressure and in a fast pace working environment.
? Excellent oral and written English and Chinese.
? Good office computer software skills
? Proficient in managing HIS booking system
? Demonstrate professional telephone etiquette
? Good customer service skill
? Caring in nature, organized and service-oriented
? A team player
Knowledge:
？ Familiar with department scope of services, department physicians’ qualifications
？ Familiar with hospital policies and procedures
？ Familiar with HIS system
？ Preferred to have basic medical knowledge ？

上班地址：崂山区香港东路319号