A 4 star hotel in the heart of Launceston, Mantra Charles offers plush accommodation ranging from Studios to 2 bedroom family rooms. Its facilities are business class and include an a la carte restaurant and function spaces, while its location allows quick access to the Launceston General Hospital, CBD shopping, and an array of Launceston's best tourist locations.

We are seeking a motivated professional with a passion for service to join our dedicated Front Office Team as a Front Office Manager.

As our next Front Office Manager reporting directly to the General Manager, you will:
•    Lead the Front Office Team to deliver an incomparable service experience
•    Drive guest service initiatives throughout a diverse Front Office Team
•    Empower them to always go the extra mile for our guests
•    Coach and mentor Guest Service Agents to grow their career, whilst capitalising on networking and learning opportunities for your own career growth and development

What we are looking for:
•    A driven problem solver with a creative approach to delivering the ultimate 5-star guest experience
•    Someone with a genuine personable service style that always blows our guests away
•    Someone with have Office Management experience in a similar role is ideal
•    A positive, enthusiastic attitude and the ability to work a flexible 7-day roster

Why work for Accor? 
With over 400 hotels in Australia and New Zealand, and over 5000 globally, Accor offers limitless opportunities to grow your career within a supportive network of likeminded professionals.  
Become a Heartist and work in an environment where we encourage you to bring your real self to work, unleash your creativity and have fun. 
Take advantage of exclusive rates across Australia – from 30% off! 
Apply now to begin your journey!

Aboriginal & Torres Strait Islander people are strongly encouraged to apply.

Learn more about Accor - Follow ALL-Accor Live Limitless @all.pacific 

Work your way across the Pacific and find other opportunities - www.jobsataccor.com.au 

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