A 4 star hotel in the heart of Launceston, Mantra Charles offers plush accommodation ranging from Studios to 2 bedroom family rooms. Its facilities are first class and includes an a la carte restaurant, function spaces and room service, while Its location allows quick access to the Launceston General Hospital, CBD shopping, and an array of Launceston's best tourist locations.

We are seeking a motivated professional with a passion for service to join our dedicated Front Office Team as a Front Office Manager.

As our next Front Office Manager reporting directly to the General Manager, you will:

• Lead the Front Office Team to deliver an incomparable service experience
• Drive guest service initiatives throughout a diverse Front Office Team
• Empower them to always go the extra mile for our guests
• Coach and mentor Guest Service Agents to grow their career, whilst capitalising on networking and learning opportunities for your own career growth and development

What we are looking for:

• A driven problem solver with a creative approach to delivering the ultimate 5-star guest experience
• Someone with a genuine personable service style that always blows our guests away
• Someone with have Office Management experience in a similar role is ideal
• A positive, enthusiastic attitude and the ability to work a flexible 7-day roster

Why work for Accor?

We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

We live and breathe by our four principles:

• People Crave Belonging
• People Want the Real Deal
• Every Person has a Story
• People Hate to be Wrong

In return for your commitment, we provide fantastic career and training opportunities and excellent working conditions with a supportive and fun team. In addition, we will provide you with hotel discounts and benefits worldwide. Click ‘Apply’ to begin your journey!

Want to know what it's like working with Accor Hotels? Follow us on Instagram @keepupwithal or www.jobsataccor.com.au