1. Greets all guests at all times in a friendly and helpful manner and attempts to learn and use guest’s name at every opportunity .

随时以友好和乐于协助的态度迎接客人，并尽量了解和称呼客人的名字。

2 . Registers and rooms all arrivals according to established procedures, including PCR enrollment, recognition, upselling.

按照既定工作程序为所有来客登记并安排房间，包括优悦会发展、认知以及升级销售。

3. Maintains intimate knowledge of departmental standards and procedures .

熟知部门标准工作程序。

4. Performs check in, check out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation.

履行入住、退房和换房手续，并确保所有资料都按照预订情况完整的输入酒店电脑系统。

5. Maintains cashier float and ensures accurate daily report of all money received.

保持库存现金限额并保证每日对所收现金进行准确报告。

上班地址：北京市海淀区永定路66号