Front Desk Team Leader
PANDA HOTELTsuen wanUpdate time: January 25,2020
Job Description
Responsibilities:
- Act as shift in-charge to monitor and provide assistance for Front Desk operation
- Ensure all guests enquiries are met in prompt, informative yet friendly solution
- To supervise Front Desk Service Associates to perform duties
Requirements:
- DSE or Certificate / Diploma holder in Hospitality Management or related disciplines
- Minimum 3 year Front Desk experience in Hotel industry
- Well versed with Fidelio Opera system
- A good team player with good communication skills and customer service-oriented
- Good proficiency in spoken and written English and Chinese (both Cantonese and Putonghua)
Fringe Benefit:
- Free Duty Meal
- 12 days Annual Leave
- Monthly Additional Day Off
- Birthday Leave
- Marriage Leave
- Full Paid Paternity Leave
- Medical Benefits (Outpatient and Hospitalization)
- Staff Dining Privileges
- Staff Rates on Hotel Guest Room
- External Training Subsidy
- Discretionary Bonus
As a family-friendly employer, we offer attractive remuneration package and fringe benefits to the right candidates. Interested parties can apply with full resume and expected salary to Human Resources & Training Department / Whatsapp 54679764
Personal data collected will be treated in strict confidence and will be used for recruitment purpose only. Applicants who are not invited for interview within 2 months may consider their applications unsuccessful. All data of unsuccessful applications will be destroyed after 6 months.
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