Front Desk Team Leader
PANDA HOTELTsuen wanUpdate time: January 25,2020
Job Description

Responsibilities:

  • Act as shift in-charge to monitor and provide assistance for Front Desk operation
  • Ensure all guests enquiries are met in prompt, informative yet friendly solution
  • To supervise Front Desk Service Associates to perform duties

 Requirements:

  • DSE or Certificate / Diploma holder in Hospitality Management or related disciplines
  • Minimum 3 year Front Desk experience in Hotel industry
  • Well versed with Fidelio Opera system
  • A good team player with good communication skills and customer service-oriented
  • Good proficiency in spoken and written English and Chinese (both Cantonese and Putonghua)          

 Fringe Benefit:

  • Free Duty Meal
  • 12 days Annual Leave
  • Monthly Additional Day Off
  • Birthday Leave
  • Marriage Leave
  • Full Paid Paternity Leave
  • Medical Benefits (Outpatient and Hospitalization)
  • Staff Dining Privileges
  • Staff Rates on Hotel Guest Room
  • External Training Subsidy
  • Discretionary Bonus

As a family-friendly employer, we offer attractive remuneration package and fringe benefits to the right candidates. Interested parties can apply with full resume and expected salary to Human Resources & Training Department / Whatsapp 54679764

Personal data collected will be treated in strict confidence and will be used for recruitment purpose only. Applicants who are not invited for interview within 2 months may consider their applications unsuccessful. All data of unsuccessful applications will be destroyed after 6 months.

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