前台接待 Front Desk Receptionist
上海万豪虹桥大酒店 查看所有职位ShanghaiUpdate time: September 3,2019
Job Description
- Handle guest check-ins and check-outs, currency exchanges.
- Give quick response to each guest.
- Do best to serve guest.
- Be working in a professional manner at all times.
Handle guest check-ins and check-outs, currency exchanges.
Perform guest registration and room assignment and accommodate special requests of all customers.
Ensure and encourage all guests are enrolled in our Marriott Rewards Programme upon check in to achieve target.
Ensure proper credit when checking out guests and provide the guests with a 0 balance invoice.
Handle late charges according to the procedure.
Perform room upselling and achieve goals.
Ability to deal with the public in a professional and courteous manner.
Good command of English
职能类别: 酒店前台
关键字: 五星级 酒店 前台 接待 hotel front desk reception receptionist
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上班地址:虹桥路2270号(近剑河路,地铁十号线龙溪路站)
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