• To be responsible for the efficient provision of registration, cashiering and information functions at the Front Office counter. 

• To implement all policies and procedures in enhancing the quality of service.

• To provide courteous and efficient service to all internal / external guests. To ensure all complaints and requests are immediately solved and follow through with relevant supporting departments.

• To be able to check-in guest in a prompt and efficient manner. To update guest particulars in the system accurately and state clearly the method of payment.

• To record in the log book of any unusual happenings and incidences and all important matter still pending for follow through actions.

• To be able to up sell room accommodation during high occupancy to maximize revenue.

• Related professional experience
• Good communication skills
• Organized and responsible
• Fluent in English

• Local and international training course
• 05 working days | 02 days-off per week
• Staff duty meal & uniform are provided by Hotel
• Free motorbike parking
• Annual health check
• Associate special discount for hotel rooms and F&B services at International Accor properties