Front Desk Agent - PSB PSB前台录入员
上海雅恒房地产开发有限公司ShanghaiUpdate time: August 28,2019
Job Description
1.Make sure all Registration Cards are fully filled and correct, ensured with guest by signature.
前台的员工按要求将入住登记卡填写完整,准确,并与客人签字确认。
2. Clerk should pick up all copy of Registration Cards from Front Desk timely, enter it into PSB system correctly, and sign signature after.
PSB输入员工要求及时从前台提取入住登记卡的复印件,仔细输入,逐一签字确认。
3. File all kinds of documents and fill the cover page carefully, ensure it remain the same as computer system data.
将工作内容分类装订,归档,要详细填写封面,确保与电脑系统数据统一。
4. Print out Arrival Report of the day before, check and sign.
每天打印前一天的到达客人报表,核对并签字。
5. Periodically arrange training program for new associates, and follow up training for senior associates, to be knowledged about PSB system.
定期对新员工进行培训,以及对老员工跟进培训,增进了解PSB系统.
6. Attend seasonally PSB meeting.
参加每季度的PSB 会议。
7 . Receive and delivery daily mails and passels for department.
每天领取部门信件并派发。
8. Keeping the Front Desk area neat and tidy at all times.
保持前台工作区域的清洁整齐
9. Update guest profile in Fidelio when necessary.
需要时更新客人的信息
10. Ensure all follow-ups are promptly and accurately completed:
确保所有的跟进工作的完成
11. Maintain effective service in line with the Hotel’s Corporate Image
保证在工作中展现酒店形象
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
作为一家平等雇佣的雇主,万豪国际集团承诺雇佣不同背景的员工并支持多元包容的文化
前台的员工按要求将入住登记卡填写完整,准确,并与客人签字确认。
2. Clerk should pick up all copy of Registration Cards from Front Desk timely, enter it into PSB system correctly, and sign signature after.
PSB输入员工要求及时从前台提取入住登记卡的复印件,仔细输入,逐一签字确认。
3. File all kinds of documents and fill the cover page carefully, ensure it remain the same as computer system data.
将工作内容分类装订,归档,要详细填写封面,确保与电脑系统数据统一。
4. Print out Arrival Report of the day before, check and sign.
每天打印前一天的到达客人报表,核对并签字。
5. Periodically arrange training program for new associates, and follow up training for senior associates, to be knowledged about PSB system.
定期对新员工进行培训,以及对老员工跟进培训,增进了解PSB系统.
6. Attend seasonally PSB meeting.
参加每季度的PSB 会议。
7 . Receive and delivery daily mails and passels for department.
每天领取部门信件并派发。
8. Keeping the Front Desk area neat and tidy at all times.
保持前台工作区域的清洁整齐
9. Update guest profile in Fidelio when necessary.
需要时更新客人的信息
10. Ensure all follow-ups are promptly and accurately completed:
确保所有的跟进工作的完成
11. Maintain effective service in line with the Hotel’s Corporate Image
保证在工作中展现酒店形象
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
作为一家平等雇佣的雇主,万豪国际集团承诺雇佣不同背景的员工并支持多元包容的文化
职能类别:酒店前台
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联系方式
上班地址:上海市西藏中路555号
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