Main Purpose of the Job

Provision of friendly and efficient food and beverage service that meets the guest’s expectations.

Key Duties

• Perform the tasks of order taking and maximise sales opportunities through knowledge of product and suggestive selling. Ensure accuracy by repeating order(s) to the guests.
• Ensure that dockets are written clearly and correctly so the cashier and kitchen can fulfil their duties effectively.
• Deliver orders promptly to the kitchen production area.
• Check ordered meals on collection from kitchen and deliver to guests promptly to maintain temperature and appearance ensure items are announced.
• Keep tables and service areas clean and tidy as per procedure manual.
• Maintain hygienic food service techniques during service.
• Take responsibility for your designated section and station.
• When working in Room Service promptly answer telephone and maximise sales opportunities through knowledge of product and suggestive selling
• Ensure room service trays and trolleys are set-up correctly and collected promptly when guest(s) have finished.

Part Time (Minimum 8 hours)

• Motivated
• Reliable
• Flexible
• Good Communication skills
• Ability to work on a rotating roster
• Can work under pressure in a busy environment
• Shifts start from 6am and/or 5pm onwards
• Previous customer service experience
• Previous Bar experience is an advantage

• Staff meals while on duty
• Uniform provided & laundered
• Accommodation discounts & Free Anniversary Stay
• Discounted benefits throughout Accor
• Staff celebration & tenure recognition
• Bring your mate to work – program
• Employee Assistance Program
• Fantastic career growth opportunities
• On-going training, learning and development