Accor is a world leader in the hotel industry, present in 110 countries, with more than 5,000 hotels and 10,000 restaurants and bars. The group deploys an integrated hotel ecosystem that is among the most diversified in the sector, notably associating luxury and high-end brands, mid-range and economic offers, exclusive lifestyle concepts, venues for shows and entertainment, clubs, restaurants and bars, private residences, shared accommodation, concierge services and co-working spaces. Accor thus has a portfolio of incomparable brands, led by more than 300,000 employees around the world. More than 65 million members benefit from the group's complete loyalty program, ALL - Accor Live Limitless.
Bicicletta Restaurant is located within iconic Peppers Gallery Hotel and the buzzing New Acton Precinct. We are a well establish staple of the Canberra dininig scene known for authentic and regional Italian cuisine. Open 7 days a week Bicicletta serves as a perfect place to meet with family and friends to share a meal or enjoy one of the expertly crafted cocktails. Our recipe for success remains grounded in a commitment to seasonal produce, provincial dishes, family and community.
Peppers Gallery is a boutique style hotel within the Accor portfolio and caters to both the leisure and corporate travellers. This 4 star heritage listed building is nestled in the popular cultural precinct of New Acton and offers individual charm and personable hotel service.
We are currently seeking an experienced Food & Beverage Supervisor to lead our busy and well established venue.
The Role
This is the ideal oportunity for a aspiring leader to have real input to the business and develop the foundations of their management skill set. You will hold the following main responsibilities within this varied role among many more:
- Lead and manage the restaurant and bar service periods, ensuring the highest quality of service is provided at every opportunity
- Collaborate with the Restaruant Manager and Head Chef regarding menu creation
- Generating increased customer spend through the planning, implementing and activation of promotions and upsell strategies
- Assist with Food & Beverage Admin such as rosters, ordering, stock control and reporting
- Handle any escalated guest complaints to a guest focussed solution
- Support a positive, inclusive and supportive team culture whilst also ensuring compliance with relevant legislation and regulation
About You
You will be a hands on leader who thrives when in amongst the hustle and bustle of service. You will also:
- Previous supervisory expereince in Al A Carte
- Bring solid beverage knowledge including wine and cocktails
- Demonstrated experience in motivating, inspiring, training and developing colleagues
- Possess a valid Responsible Service of Alcohol
- Genuine commitment to continuous improvement
- Unlimited Australian work rights with the ability to work a varied roster including weekends, public holidays, mornings and evenings.
The Benefits
- Joining Peppers Galley Canberra means you will be part of the AccorHotels family! Enjoy generous discounts on accommodation, food & beverage globally.
- With our very own Academy Accor there will be many opportunities to continue refining your skills
- Endless opportunity for career growth
Aboriginal & Torres Strait Islander people are strongly encouraged to apply.
Learn more about Accor - Follow ALL-Accor Live Limitless @all.pacific
Work your way across the Pacific and find other opportunities - www.jobsataccor.com.au
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