Food & Beverage Manager

Are you a passionate foodie who is not afraid of thinking outside the box? Then, we have the job for you! As a Food & Beverage Manager, you will strategically lead the team to take guest satisfaction to the next level

This role reports directly to the General Manager of our 114 room 5 star hotel. The successful applicant will be responsible for the management of the Food and Beverage departments which include our 75 seat restaurant ‘Forage Kitchen + Bar’, our 6 conference spaces, and room service. Our newly rebranded hotel is the newest luxury destination in NZ’s capital and caters for a wide variety of clientele including business, leisure and groups.

The successful applicant will have effective communication, be highly organised and able to work autonomously and be a ‘Guest Obsessed’ leader.

Experience in a similar position within a hotel environment that has a conferencing component is a must.

If you think you have got what it takes then we want to hear from you!

What is in it for you:

• Staff meals while on duty
• Uniform provided & laundered
• Staff celebration & tenure recognition
• Bring your mate to work – program
• Employee Assistance Program
• Accommodation discounts & Free Anniversary Stay
• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
  
  
  What you will be doing:

• Lead, mentor and train the Food & Beverage Operations team
• Ensure Food & Beverage relevant brand standards are maintained
• Strategize on new products and service offerings
• Create unforgettable experiences for our guests
• Ensure full guest satisfaction at all time across all departments and outlets
• Develop customer loyalty and recognition, increasing average check
• Oversee and direct the Food & Beverage department with a creative eye
• Participate in menu planning and pricing with the Executive Chef ensuring maximizing revenue
• An eye for detail ensuring luxury elements practiced and in place
• Initiate projects, promotions to innovate and drive the FB department & its products and services
• Hands on management with good eye for detail
• Selecting the right Heartist’s (Staff) for F&B, monitor and control Manning
• Ensure excellent and efficient communication within the team as well as with other departments
• Report directly to the General manager

Your experience and skills include:

• Service focused personality is essential and previous leadership experience required
• Proven ability to build and maintain good relationships with all stakeholders
• Communicate thoughts, actions and opportunities clearly with strong networking skills
• Ability to lead by example, believe in a strong team culture and set the scene for high performance
• Minimum 3-4 years’ experience in a similar role, in a luxury 5 star hotel.
• Proven experience in meeting budgeted and forecasted costs for payroll/wage costs and department costs.
• Demonstrated experience managing and developing a team
• An understanding of luxury guest expectations and desire to meet the expectations.
   

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS