Field Service Engineer
赛多利斯中国GuangzhouUpdate time: August 20,2019
Job Description
广州市 越秀区

职位信息

Responsibilities:

1. Provide exceptional customer care

2. Provide technical support to customers

3. Travel to customers by ground, train and air transportation as needed

4. Provide training to customers on the basic use and operation of Bio Analytics instruments

5. Perform break fix service, and installation of complex mechanical systems

6. Perform preventative maintenance

7. Perform software updates / upgrades

8. Assist with resolving IT issues related to Bio Analytics system installations

9. Assist in drafting documentation of process and procedure as required

10. Pass along identified leads to the sales manager

11. Travel to our Ann Arbor, MI and or Welwyn Garden City, UK facilities for training as needed

12. Lift items that weigh up to 35 Kg


Key capabilities/ skills:

1. Excellent customer skills

2. Mechanical or Biomedical Engineering Technology degree

3. Good IT skills

4. Willingness to travel extensively on short notice

5. Excellent mechanical / electromechanical skills

6. Excellent driving record



职能类别:售前/售后技术支持工程师

微信分享

联系方式

上班地址:广州市越秀区水荫路117号星光映景大厦1105室

地图

公司信息

Established in 1870, Sartorius Group with its headquarters in Goettingen, Germany, is a global leading supplier of weighing, filtration and purification technologies, fermentation and cell cultivation technologies as well as equipment, devices and consumables. Sartorius Group currently has three business divisions: Bioprocess Solutions, Lab Products & Services and Industrial Technologies.

Sartorius is one of the world's leading providers of laboratory products, process technologies & equipment and industrial weighing technologies. Our innovative products and high-quality services help customers around the globe implement complex and quality-critical processes in biopharmaceutical production and laboratory environments in a time- and cost-efficient way. Our key customers are from the biotech, Pharma and food industries, as well as from public research institutes and laboratories. Sartorius operates its own production facilities in Europe, Asia and America, and also has sales offices and local representatives in more than 110 countries. Strongly rooted in the scientific and research communities and closely allied with customers and technology partners, the Company is dedicated to its philosophy of "Turning science into solutions" every single day.

Sartorius operates as a global player in dynamic markets around the world. Yet the Group has retained much of its home-grown identity – strong regional ties and a personal corporate culture that has remained strongly intact since the company’s origins as a family business. Today, more than 6,000 people work together at Sartorius worldwide. They hail from a diversity of cultures with different traditions, work styles and languages. What unites all employees at Sartorius is their strong identification with the company and the common vision, mutual goals and strategies and a common set of values they all share: Sustainability, Openness and Enjoyment.

Sartorius entered China market back to 1980s. We have our Sales and Marketing Headquarter, including the Asian Headquarter for Bioprocess Solutions (BPS) and the Laboratory Products and Service Division (LPS) in Shanghai, and also have our Sales, Service and Operations Headquarter for Industrial Technologies in Beijing. All sales and marketing branch offices are located across China. Our Beijing site is dedicated manufacturing for LPS balances, BPS single-use products and Industrial technologies products, but also host important global R&D resources for LPS. Our Suzhou site is dedicated manufacturing for pipettes, consumables, and cater for Lab products repair and calibration service.

Welcome to visit our website through www.sartorius.com.cn.

德国赛多利斯集团始创于1870年,总部设在德国哥廷根,是世界著名的称重、过滤与纯化技术、发酵与细胞培养技术及仪器、设备、耗材的供应商。赛多利斯集团现拥有生物工艺、实验室产品及服务和工业称重三大业务部门。

德国赛多利斯集团是全球领先的实验室仪器、生物制药技术和设备以及工业称重技术的供应商。我们的创新产品以及高质量的服务会帮助全球客户以高效而经济的方法实现生物制药产品生产及实验室环境下复杂而严苛的工艺。我们的主要客户不仅来自于生物技术、制药和食品工业,也包括公共科研机构以及众多大型实验室。赛多利斯集团在欧洲、亚洲以及美洲都拥有自己的生产及研发机构,并已在全球110多个国家设立了销售办事处或代表处。我们深深扎根于科学沃土,与客户和技术伙伴紧密合作,致力于"Turning science into solutions"化科学为解决方案的理念。

赛多利斯集团的发展一直紧紧跟随着国际市场的动态,然而其自身的传统却从未改变过 ——从创业初期开始集团就一直秉承独特的企业文化并保持着对本土市场紧密联系。发展至今,赛多利斯在全球已拥有6,000多名员工,他们有着不同语言、工作方式以及文化背景,而使他们凝聚在一起的是对赛多利斯价值观、发展战略以及共同目标的认可。所有赛多利斯人分享着一个共同的价值观:持久、 开放和快乐。

赛多利斯集团自20世纪80年代进入中国市场。我们有位于上海的生物工艺(BPS)和实验产品与服务(LPS)的中国销售营销总部和亚洲总部,我们有位于北京的工业称重业务(Intec)销售、服务及生产运营的中国总部,所有的销售营销分支机构遍布中国各地。我们在北京设立有制造LPS天平、BPS一次性产品,以及工业称重设备的生产基地,并拥有全球重要的LPS研发资源。我们在苏州的生产基地则致力于生产移液器、耗材,并提供实验室产品维修与校准服务。

欢迎登陆公司网站www.sartorius.com.cn

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