Field Service Engineer

EVG CN is looking for one Field Service Engineer to cover Beijing area. The position will be based in Beijing. You will be reporting to our Customer Support Manager and the position will be in charge of installation, warranty and after sales customer support.

Responsibilities:

- Installation, warranty, training and after sales service work for EVG customer predominantly located in Beijing

- Provide direct customer support, including trouble-shooting over the phone.

- Through diligent and professional workmanship ensure that EVG customers in Beijing receive high level of installation, warranty and after sales support.

- Travel to and from customer sites for field service support on EVG equipment

- Perform preventive maintenance routines and make recommendations for corrective actions

- Promote and sell Preventative Maintenance Service Agreements actively to existing and new customers.

Qualifications:

- Bachelor degree or college graduated in mechanical, electro mechanical field or similar

- Minimum 3-5 years of successful mechanical, electro-mechanical & pneumatic service experience

- Out-going, open minded, self-driven, good team work, excellent interpersonal and customer service skills

- Trouble-shooting skills, knowledge of root cause analysis, and a strong mechanical aptitude

- Experience in semiconductor industry is an advantage

- Fluent written and oral communication skills in both Mandarin and English

- Good Computer Skills

- 7*24 on call service

- Working experience as a Service Engineer in international companies

上班地址：北京经济技术开发区