Principal Accountabilities

In addition to following McDonald’s policies and procedures, principal accountabilities include, but are not limited to:

Core Administrative

？ Manage all aspects of travel arrangements including airline bookings, cars and hotels

？ Manage travel itineraries, liaise with relevant people to organize meeting dates and schedules according to priorities and urgency

？ Read and forward appropriate emails, identify important calls and urgent issues which require immediate attention

？ Answer telephone calls and take messages, and answer routine or repetitive inquiries

？ Open, sort and distribute incoming mails, reports and correspondence for principals

？ Draft and produce correspondence, meeting minutes and reports using appropriate software and tools

？ Process invoices and obtain appropriate authorization to ensure payment in time

？ Maintain inventory and order office supplies, to meet requirement of department head as required

？ Draft, abstract or collate documents as required by department head

？ Establish, maintain and track files to keep a systematic record of required area

？ Coordinate internal and external meetings, and act as a contact for external issues, to relieve management of administrative detail

？ Assist in developing and managing departmental budget as required

Special Projects

？ Participate in the planning and organization of events and activities as required (e.g. annual dinner)

？ Provide clerical support to facilitate special projects and meetings

？ Responsible for other assignments to support department head and staff

Relationship Management

？ Understand expectation of internal and external customers, to optimize customer satisfaction and present good image

？ Liaise with counterparts in or outside McDonald to gain and share knowledge and experience

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