Microsoft maintains a strong lead and first-mover advantage in the Internet of Things (IoT) and Intelligent Edge space. With IoT technology maturing past the hype cycle, it is now delivering compelling and meaningful customer business outcomes. Our recent releases of IoT Hub, IoT Edge, Azure Sphere, Digital Twins and Azure IoT Central, represent the start of a $5bn investment in the development of leading edge IoT solutions over the next 5 years.
We are calling for a seasoned technical seller to join our Azure IoT Global Black Belt team to help us accelerate market adoption of IoT and Intelligent Edge solutions. As an IoT Technical Specialist (CSA) on the Global Black Belt team, you will be joining a team of highly skilled IoT experts across the company who are driving the most strategic and innovative IoT customer projects. This role is a senior technical sales professional within our enterprise sales organization focused on driving customer digital transformation scenarios with our IoT capability.
The Azure IoT Technical Specialist’s main goal is to win the technical decision of customers to purchase and use our technology. You will work in a team, enabling the customers through digital transformation by leveraging the Intelligent Cloud and Intelligent Edge. Technical Specialists are expected to be able to both own and win the customers technical decisions, as well as find new opportunities through their contacts and work they are on for sales people to further pursue. As a Technical Specialist, you work within a virtual team of technical, partner and consulting resources to help educate your customers at a technical level, demonstrate and prove our solutions, and win the technical decision allowing the team to achieve/exceed quarterly Azure consumption targets in your assigned accounts. Being part of this team will allow you to maintain and develop your deep technical expertise across Microsoft and non-Microsoft cloud-based infrastructure technologies, showcase your expertise at various Microsoft and Industry conferences and work directly with our product engineering teams to influence the evolution of our IoT technologies.
Responsibilities
Primary accountabilities for this role include:
You will help customers make technical decisions to build tomorrow’s business and IT solutions based on Microsoft’s IoT technology. (~50% of time)
- You will directly support the market share and revenue growth of Microsoft Azure and IoT platform through your technical leadership in designing and implementing mission critical solutions for our customers.
- You will lead technical presentations, demonstrations, workshops, architecture design sessions, proof of concepts, and pilots to explain, demonstrate, and prove to our largest customers the capabilities of Microsoft's products and services, and how we can make their businesses more successful.
- You will lead to clear technical, competitive and security blockers to accelerate IoT solution sales and customer usage
- You will own winning the technical decision at customers for sales opportunities and usage scenarios, through tailoring your message, bringing ideas to customers, engaging with them to show our technology differentiation, and guiding them in decision making.
- You will work with partners and others at Microsoft, as well as use our core tools, social connection tools, and AI driven data to extend your reach and the reach of your team, focusing on satisfying important customer needs
- You will be the key technical leader and influencer
You will be a vital connection and orchestration point for a variety of technical resources. (~30% of time)
- Orchestrating complex solutions with internal and external partners for multiple Microsoft products and services.
- Helping identify and diagnose technical, architectural, and competitive blockers and respective solutions for sales opportunities and usage decision blockers, and helping ensure that these solutions are implemented.
- Sharing practical knowledge with partners to drive the sale, deployment, and adoption of Microsoft solutions.
- Shaping current and future products, marketing strategies, and customer centricity ideas through your feedback to sales, marketing, and engineering.
You will stay sharp, share your knowledge and learn practices from others. (~20% of time)
- You will be the thought leader in IoT space, sharing your expertise, coaching others, and leading by example across technical communities
- We encourage all our employees to continuously maintain and enhance their technical, sales, professional skills and competitive readiness.
- Your knowledge will be enhanced and shared by participating in internal Microsoft technical communities and in the broader industry through events, blogs, whitepapers, training and articles for your domain.
- You will be recognized for sharing, learning and driving individual work that all result in business impact for customers, partners and within Microsoft. We encourage thought leadership and leadership from every employee
Qualifications
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
Technical Solution Leader
- IoT Solution Architect. The expertise and ability to integrate complex elements and customer requirements into innovative technical architectures in the Internet of Things space integrating with the customers architecture required
- Cloud Trust. High-level expertise in sophisticated identity, authentication, security, privacy, and compliance requirements, and experience integrating them into cloud and hybrid solutions required.
- Technical Enterprise customer level experience with cloud, hybrid infrastructures and adjacent technologies, architecture designs, migrations, and industry standards required.
- Technical depth. Domain authority, having enterprise customer level technical experience with design, configuration and implementation of IoT solutions as well as competitive product knowledge required
- Community Builder. Understand capabilities of, strategically be able to work with, influence cohesively, build and grow, Microsoft (or similar) customers, members of the Microsoft (or similar) sales, services, and marketing organizations, internal and external communities and Microsoft (or similar) partners required.
- Excellent Strong people negotiation, organizational, presentation, deep technical product demo, writing, and verbal communication skills required.
- Market Maker. Strong leadership to influence key technical decision makers, influencers, industry decision makers and or boards required.
- Consultative Technical Selling and Challenger mindset. Validated experience in consultative technical selling approach, including bringing innovative ideas to customers problems and being customer focused required
- Highly driven passionate person who consistently exceeds goals and expectations required.
- Able to lead, inspire and mentor members of the Microsoft (or similar) sales, services, and marketing organizations and Microsoft (or similar) partners required.
- Growth Mindset. Experience and passion for learning (technical and soft skills); implementing practices from others; trying, failing and learning from that; sharing practices and knowledge for others’ benefit
Consummate Professional
- Experience. 10+ years of related experience in IoT technical pre-sales and/or technical consulting roles
- Bachelor's degree in Computer Science, Information Technology, or related field preferred.
- Certification in IoT and cloud platform technologies required.
- Certification in information security preferred.
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