Title: (Sr.) Program Manager, CTO-Commerce

Location: Shanghai, China
# of openings: 1

Brief Overview:

The Electronic Arts Digital Platform (EADP) is one of the world's largest and fastest growing gaming platforms with a mission to change how the world plays games. We take pride in our creativity, innovation and technical excellence. Our work environment is fun, fast paced and rewarding. We provide a unique environment for learning, development and shaping the future of computer games and internet services and we're looking for high energy, intelligent and highly motivated leaders with a just-do-it attitude to join us.

Program Manager within the EA Commerce team is responsible to facilitate designing, development and maintenance of Electronic Art’s Identity and billing infrastructure, tools and software to improve quality, distribution and execution of our core products leading to increased revenues globally. In this role, you will collaborate with all departments with Electronic Arts in disparate locations to formulate requirements, translate these requirements into project plans and follow them through to delivery. Most importantly, you will serve as the driving force behind each project through all key milestones.

Key Responsibilities:

• Identifies, clarifies and communicates project vision, goals and objectives and how these ties into, support or impedes organizational strategic objectives
• Interface with multiple cross-functional organizations to understand and manage product requirements and feature viability for multiple features or small to medium product
• Exercises broadly delegated authority for planning, coordinating, administering, and executing many complex projects/programs.
• Defines project scope, deliverables, roles and responsibilities in collaboration with stakeholders and business partners
• Responsible for complex projects/programs management tasks and drive end-to-end SDLC process, including compliance with applicable standards (e.g. Security, PCI, SOX, etc.)
• Understands, tracks and articulates issues / risks / action items; work with responsible owners to address the items on a timely basis; update the appropriate stakeholders as needed
• Participate in 'go live' activities by validating the program on deployment, and ensure product delivery meets defined KPIs
• Provide process improvement recommendations based on best practices and industry standards
• Pursue in continuous improvement efforts based on the feedback from external and internal partners related to performance indicators, best practices and industry standards
• Deliver key insights to help arm our engineers as they evolve our products and services to delight partners and customers alike.

Required Skills:

• B.S. in Computer Science/Engineering or equivalent experience
• 6+ years of experience in a technical project or program management role for complex engineering products
• Experience in Identity or Commerce platform programs a strong plus
• Experience with game development a strong plus

• Experience with gamer and game specific analytics a strong plus
• Good Problem-solving and negotiation skills cross-functionally and at an executive level.

• Cross organizational agility and partnering skills, with ability to drive shared goals across multiple groups
• Effective delivery of products using Waterfall / Agile development methodology
• Great communication, time-management, and teamwork skills

上班地址：石门一路288号兴业太古汇一座31楼