Job Responsibilities:
1. Daily work of eBay, Amazon, Wish, AliExpress and other foreign trade online stores, including: consumer information processing, product listing translation, after-sales problem processing;
2. After training, you can use Portuguese to reply to customer emails, maintain good communication with consumers, improve customer satisfaction, and reduce customer complaints;
job requirements:
1. Skilled in using office software such as excel and word;
2. Be good at communication and be able to respond to customer emails in a timely manner;
3. Master the skills of email writing and communication in business Portuguese;
4. Experience in overseas e-commerce platforms such as ebay and wish is preferred. Amazon has priority in both domestic and foreign experience;
5. Honest and trustworthy, careful and careful, with strong communication and execution ability, strong resistance;
6. Have strong learning ability and self-motivation;
7. Be good at summarizing the experience in the induction work and provide suggestions for team operation;
此岗位必须熟练掌握葡萄牙语,否则请不要随意投递,谢谢!
职能类别:网络/在线客服
联系方式
上班地址:建国西路285号(科投大厦)12C
Get email alerts for the latest"E-commerce part-time customer service (Portuguese) jobs in Shanghai"