E-commerce part-time customer service (Portuguese)
上海磊岩信息科技有限公司ShanghaiUpdate time: September 17,2019
Job Description

Job Responsibilities:


1. Daily work of eBay, Amazon, Wish, AliExpress and other foreign trade online stores, including: consumer information processing, product listing translation, after-sales problem processing;


2. After training, you can use Portuguese to reply to customer emails, maintain good communication with consumers, improve customer satisfaction, and reduce customer complaints;


job requirements:


1. Skilled in using office software such as excel and word;


2. Be good at communication and be able to respond to customer emails in a timely manner;


3. Master the skills of email writing and communication in business Portuguese;


4. Experience in overseas e-commerce platforms such as ebay and wish is preferred. Amazon has priority in both domestic and foreign experience;


5. Honest and trustworthy, careful and careful, with strong communication and execution ability, strong resistance;


6. Have strong learning ability and self-motivation;


7. Be good at summarizing the experience in the induction work and provide suggestions for team operation;

此岗位必须熟练掌握葡萄牙语,否则请不要随意投递,谢谢!

职能类别:网络/在线客服

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上班地址:建国西路285号(科投大厦)12C

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