Work Locations

• Marketing Planning — participate in the development and execution of the hotel marketing plan.
• Identify sources of group business for the hotel and establish solicitation programs to maximize sales.
• Help identify sources of individual business and allocate the resources to develop relationships with them.
• To supervise and monitor the compilation of accurate account information and to ensure this information is kept up to date.
• Maintain accurate forecasting for all group/FIT segments and identify valley periods for sales emphasis.
• Sales Administration — Director and administer the sales program of the hotel.
• Establish programs and direct efforts to achieve group and FIT room night goals and to develop ongoing relationships with customers.
• Monitor sales production and adjust sales activities, account coverage and sales priorities as necessary to achieve plan goals.
• Establish travel schedules and monitor travel expenses to optimize sale productivity.
• Develop active communication and close rapport with Convention & Incentive Bureau, National Tourist Offices, Airlines, Hilton Regional Sales Offices and other sources of sales information and support.
• Plan, establish goals for, and administer outbound sales function to deliver qualified leads to other Hilton Hotels.
• Develop annual sales department budget and execute the sales programs and activities within it.
• Take full responsibility for representing and managing the Hilton account management system (cardex).
• Sales Personnel Development —Lead and develop sales personnel.
• Recruit, select, train and motivate Sales Department personnel to realize their potential to develop individuals for advancement within Hilton Hotels and Resorts.
• Assure understanding of Position Description, goals, and Standards of Performance for Sales Department personnel; and conduct formal bi-annual evaluations and ongoing coaching and counseling.
• Selling —Manage Key Accounts.
• Establish personal sales goals, and be responsible for a representative selection of key accounts.
• In conjunction with the DBD and other department heads, maximize rooms’ inventory and catering space, identify opportunities for focused sales programs.
• Coordinate group room forecasts and prospects with the Banquet Sales and Revenue department so as to help hotel achieve maximum capacity room use.
• Assess margin contribution of group business to maximize contribution form available public space.
• Communications — Development and maintain effective communication channels.
• Maintain close, frequent, open communication with the Director of Business development and other Marketing department heads.
• Maintain supportive, timely communications with Regional Sales Offices and other Hilton Hotels.
• Coordinate communication between Sales Department and operating departments of the hotel. To update operating departments of the hotel to ensure awareness of bookings and sales programs.
• Maintain timely and responsive communication with accounts and prospects.
• The management reserves the right to change / extend this job description if necessary at any point of time during her / his employment.
• Carries out any other reasonable duties and responsibilities as assigned.

• Determines overall Business Development objectives and initiatives best suit the hotel.
• Produces and executes Business Development budgets and business plans.
• Effectively promotes and positions the brand and the hotel at its desirous level.
• Manages and administrates theBusiness Development department.
• Assists the General Manager and the Excom in achieving the hotel’s business objectives and revenue goals.
• Knowledge of market trends and behavior including political, economical and social issues.
• Sound communication skills.
• Ability to lead, to provide guidance and to develop team member.
• Knowledge and skill in crisis management.
• Good skills of organization and presentation.
• Ability to manage by example.

• University graduate, excellent command of written and spoken in English and Chinese language.
• Minimum 5 years experience in similar capacity with international chain hotels.

• Very good management skill.
• Very familiar with local market and good at marketing trend anlysis.
• Ability to be resourceful, creative and maintain flexibility.
  

EOE/AA/Disabled/Veterans

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