Job Role – Project Manager

Job Location - Shanghai

Job Description

? To coordinate with Chinese Clientele of Indegene & communicate efficiently between Indegene (English) & counterpart in China (Chinese).
? Translation of English Projects to Chinese language & vice-versa
? Interpretation of all written & telephonic communication.
? Support team members to liaise for all telecommunication & mails on behalf of Indegene to its Chinese clientele and vice-versa.
? Achieve high degree of client satisfaction through execution & delivery of small size / large size projects independently.
? Analysis of customer's needs, goals and requirements, definition of complex cost structure, project digital strategy, various designs and storyboarding tasks (interface, flow diagrams, functional specifications, definition, design and follow-up of KPI and success critera, production follow-up, quality/UAT tasks, training (workshop, tutorials) of users, technical support, remote assistance.
? Manage customer expectations - response time and attitude. Anticipate client side bottlenecks in plan execution and propose solutions to clients or production teams in advance through effective communication.
? Handle multiple projects independently in the coming months.
? Manage multifunctional teams and build a conducive work atmosphere
? Secure assets, conduct review meetings and obtain and document feedback to ensure timely completion of projects.
? Coordinate with Finance people to review and manage projects costs

Desired Profile:

? You need to have 5 - 8 years of experience
? Experience in client services or project management in the pharmaceutical or related industries.
? An experience of at least 3 years in a client facing role.
? You should have a strong people management skills
? Must have strong written and oral communication / presentation skills
? Should have passion for networking and updating with the latest technical / scientific developments and relate it to various projects.
? Strong knowledge of digital technologies (or at least keen on learning), dual expertise in life science/pharma and marketing, experience in servicing pharma industry companies
Qualification: Science / Pharmacy / Medical Degree (PG) +/- MBA or any other related education