Desktop Support Technician
上海依视路光学有限公司ShanghaiUpdate time: September 16,2019
Job Description

  • Assist staff with the installation, configuration and ongoing usability of desktop computers, peripheral equipment and software
    协助工作人员与台式电脑,外围设备和软件的安装,配置和持续可用性
  • Works with vendor support contacts to resolve technical problems with desktop computing equipment and software
  • pan>工程与供应商的支持接触与桌面计算设备和软件解决技术问题
  • Ensure desktop computers interconnect seamlessly with diverse systems including infrastructure servers, application servers and administrative systems
    确保台式电脑不同的系统,包括基础设施服务器,应用服务器和行政系统无缝互连
  • Works with procurement staff to purchase hardware and software
    工程采购人员购买硬件和软件
  • Assesses functional needs to determine specifications for purchases
    功能性需求进行评估,以确定采购规格
  • Orders and manage computer and device supplies
    订单和管理计算机和设备供应

Professional Competencies 职业能力素质

1. Microsoft technology: Windows, Office (Word, Excel, PowerPoint)

微软技术:Windows, Office (Word, Excel, PowerPoint)

2. Enterprise Business Flow, Operations

企业业务流和运营

3. Service Management (ITIL, Lessons Learned, Quick Win…)

服务管理

4. Fast learning ability to new technology and process

对新技术和流程时,快速学习能力

5. Good team working spirit

良好的团队工作精神


Job Requirements 职位要求:

  • Education/Qualification:

学历/资质

Above Bachelor degree, Computer Science or related major

本科以上学历,计算机或相关专业

  • Working Experience:

工作经验

1. IT knowledge

IT知识

2. Experience on Windows 7 and 10 desktop/laptop PCs

Windows 7 和10的台式机/笔记本电脑经验

3. Experience troubleshooting hardware issues and replacing hardware on both desktop and laptop PCs
遇到故障排除硬件问题和更换硬件,台式机和笔记本电脑

4. Experience installing software, patches, updates on Desktops, Laptops, Servers
在台式机,笔记本电脑,服务器,安装软件,修补,更新体验

5. Experience troubleshooting basic network, software, printing problems
经验基本的网络故障排除,软件,打印问题

  • Language Requires:

语言要求

Good English skill, ability to read and write

良好的英语技能,读写能力

  • Travel Requires:

出差要求:

Rarely

偶尔


职能类别:网络管理(Helpdesk)

关键字:helpdeskhelpdesk网络管理技术支持

微信分享

联系方式

上班地址:兴义路8号万都中心

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