Receptionist part:
1. Greet patients on arrival, and help patients in forms filling when necessary
2. Handle incoming phone calls
3. Make appointments and control treatment schedules
4. Screen and classify emergency situations for scheduling.
5. Arrange charts, records and X-rays for the following day
6. Prepare work schedule sheets for dentists
7. Confirm appointments for the following day, filling vacancies
8. Prepare medical related forms and documents
9. Do some paper work for doctor and dental clinic.
10. Send medical related documents by fax or mail
11. Check E-mail every day and reply the E-mail.
12. Confirm with part-time doctor of their schedule
13. All dental registered patients' medical record management
14. Medical information release control
15. Prepare new chart
16. Help new patient to do registration.
17. Call patients to follow up per doctor’s instruction.
18. Help patient to fill out their insurance form.
Cashier part:
19. Explain the cost to our patients.
20. Collect the money from patients.
21. Help patient to fill out their insurance form when we do direct billing for them.
22. Help dentist to enter the coding into the PIMS.
23. Enter all payments to the PIMS.
24. Collect the money from patients per insurance coordinator’s instruction.
25. Make work sheet for all dentists to calculate their revenue every day.
26. Collect co-payment and deductible and insurance uncovered part.

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