Position Overview:

Serve as the key person for maintaining data for Operations department. Also liaise closely with other departments for any report requirement. Leading a variety of reports involving cleaning and structuring of large-scale data using various tools as required.

Key Responsibilities:

• Understand the nature, source, structure & quality of data as relevant for the department
• Spearhead effective data collection
• Conversion of the business requirement into data specification –structuring, cleaning, analysis, reporting
• Support data request from diverse departments, manage the accuracy of reports and monitor the business logic behind
• Creative thinking and able to present it in an easily understandable manner
• Ensure analysis data complies with all data policies, governance, and standards
• Initiative component performance report and support report on regular basis
• Maintain definitions and standards for data analysis and work to have data issues remediated
• Review accuracy, consistency and applicability of department data usage
• KPI data collecting and schedule arrangement

Job Specifications & Qualifications:

• Bachelor degree (desirable)
• Excellent knowledge of statistical/information tools- Excel, CRM, Powerpoint, Access, SQL, Tableau, VBA etc., especially Excel data processing experiences are needed
• Excellent English written and verbal skills. Cantonese is preferred
• Minimum of two years’ work experience
• Previous work experience in a timeshare, hotel reservations department or hospitality related call center strongly preferred
• Excellent computer skills with a good understand of reservation software systems
• Strong communication and written skills
• Well organized, high level of attention to detail, ability to communicate effectively with other departments

• Team member with strong work ethics, flexible in approach and supportive of others (essential)

上班地址：上海市黄浦区龙华东路647号电科滨江中心15楼