Preferred Qualifications - Internal

Requirements:

About the candidate:

• Bachelor of Science degree in Computer Science, Information Systems OR equivalent work experience

Recent graduates are encouraged to apply if they can demonstrate interest and knowledge in the position and a willingness to learn on the job – gap year students also considered

• Experience in IT Infrastructure support and server administration in a mid-sized environment (200 - 1000+ server systems)
• Experience with data center M&E equipment
• Demonstrated examples of a drive to dig into the details of a system or process to solve customer problems
• Experience working in a “mission critical operations” environment
• The position involves on-call which means you should have a driving license and be able to reach out to the Data Center site within 60 mins approximately
• The position has a physical component requiring the ability to lift up to 25Kg and may require working in cramped spaces or elevated locations
• Ability to speak confidently and to communicate clearly in a virtual environment
• Strong adherence to processes and be a Process Champion
• Good communication skills (oral & written) and ability to interact professionally with a diverse group of customers and staff
• Experience providing client-facing, direct customer support and service.
• Ability to work productively in remote cross-functional teams or resourcefully and independently as an individual
• Highly service-oriented, reliable, responsible, self-motivated
• Good English command

 

Required Data Center experience:

• Basic knowledge of data center design, including electrical and cooling plant & operation thereof
• Basic knowledge of airflow management (hot aisle, cold aisle, containment etc.)
• Rack, stack equipment including commissioning of new racks
• Strong structured cabling skills on fibre & copper (e.g. looming, term & test)

 

Required systems & hardware expertise:

• Systems administration (Linux and/or Windows Servers)
• Hardware repair, diagnosis & break  / fix
• Networking fundamentals (DNS, TCP/IP, basic troubleshooting)
• IT Hardware Concepts (RAID, SAN, x86 architecture, SCSI, FC, ethernet, iLO)
• Base Operating System Installs and configuration
• Core OS Services: SSH, Telnet, RDP, FTP, NFS, DNS, DHCP etc.

 

Role Responsibilities and Requirements:

• Act HW as support expert liaison to other technical teams & non-technical teams (e.g.: networking, compute, compliance, business operations)
• Understand internal customer problem and provide technical solution in timely manner
• Participate in the installation, monitoring, maintenance, support, and optimization of all production server hardware
• System board level repair and fault diagnosis to SLAs
• Planning and commissioning new rack positions
• Involvement with the design and commissioning of new whitespaces
• Structured cabling installation is a significant part of this position
• Keep up with the latest technologies and apply them appropriately
• Adherence to defined Health & Safety processes at all times
• Working as part of a multi-disciplinary team without friction
• Additional on premise work at customer locations maybe required

This position involves working on shift rota including standby.

Employment for all candidates is contingent upon satisfactory background checks.

Location of job: Paris, France.

 

Define, design, and implement network communications and solutions within a fast-paced, leading edge database/applications company.

Perform performance trend analysis and manage the server/network capacity. React to potential problems using automation, scheduling, and monitoring tools -- escalating to management where appropriate. Participate in configuration and implement technical solutions to enhance and/or troubleshoot the system. Responsible for support documentation as well.

Duties and tasks are standard with some variation. Completes own role largely independently within defined policies and procedures. 2-4 years of related experience in a medium to large network distributed and computing environment. BS in Computer Science or related field.

As part of Oracle's employment process candidates will be required to successfully complete a pre-employment screening process. This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable).