Amazon Web Services is growing rapidly, and we are looking for Data Center Technical Support Engineering Operations Technician (EOTs) Interns to join our expanding Infrastructure Operations Technical Support team. This committed group works to provide essential technical support to the physical infrastructure that supports Amazon Web Services.

Specifically, this intern will work to provide technical support to ensure that the data center's mechanical, electrical and plumbing operates at 100% availability while maintaining first-class customer service to the teams and groups within the data centers.

The Data Center Technical Support Engineering Operations Technician (EOT) Intern will assist with operating and maintaining all electrical, mechanical, and fire/life safety equipment within the data center. The EOT Intern serves as a technical resource to support Amazon Web Services data centers. Data center equipment that supports mission-critical servers must maintain better than 99.999% uptime. EOT Interns are also tasked with driving innovation while reducing operational costs in the facilities. They need involve in the risk management and mitigation, corrective and preventative maintenance support of critical equipment. This equipment includes, but is not limited to, stand-by diesel generators, switchgear, UPS’s, PDU’s, AHU’s, chillers, cooling towers, chemical treatment systems, pumps, motors, VFD’s, and building automation systems.

Key job responsibilities
• Provide technical support in maintaining mechanical and electrical equipment
• Assist root cause analysis of equipment failures
• Assist in troubleshooting of facility and rack-level events within internal SLA
• Ensure all safety procedures are adhered to while performing work
• Support senior employees in daily works and activities as directed
• 负责跟进电气及暖通等系统的日常维护管理的技术支持
• 负责协助系统及设备故障原因分析
• 负责协助设备及机柜等故障排除以满足SLA要求
• 负责按照公司安全规定执行日常工作
• 负责协助高级工程师完成日常运维技术支持工作

We are open to hiring candidates to work out of one of the following locations:

Beijing, CHN