• Support GM and customer service manager to engage all sales channels across in Chongqing and product and overseas offices to promote and development Seafreight and Airfreight and Railway etc.;

• Daily work focus on export and import and key accounts export and import whatever sea or air or railway etc. operation follow and documentation and system process.

• To keep good relationship with customers and management customer request,order plan,daily process etc.

• Daily work liaise with customers to collect and check related documents including but not limited to customer clearance documents, booklets, commodity inspections, fumigations etc. and for the processing of house bill of lading in accordance with their requirements without any mistakes.

• Relay booking details to overseas and arrange trucking, customer clearance and space booking etc as per instructions.

• To liaise with carriers or co-loaders the processing of master bills of lading in accordance with the requirements of the overseas agents/colleagues and ensure that the documents are ready on time.

• To keep overseas agents/colleagues informed of the progress of shipments and the relevant documents on a timely and efficient manner. Send pre-alert to overseas and issue invoices/debit notes and other related shipment documents ,to match KPI demand.

• Know well how to make key account SOP and update SOP regularly.

• To calculate profit split with overseas agents and prepare invoices/credit notes to overseas agents.

• To close the shipment of job files in accordance with the timetable laid down by the company.

• To be familiar with all the systems of the operation department and ensure all the systems of the company are complied with SOP.

• To support quotation and support freehand shipment operation.

• To support marketing information collection.

• To support customer service process establishment.

Learning opportunities:

• Self-effectiveness capability.

• Air and sea and railway and multi-transportation export and import solution knowledge

• Negotiation skills

• Documentation skills.

• Trouble case and urgently case process skills

  Specific Requirements for the Position:

• Abundant experiences and knowledge on airfreight market, especially with sound records on air freight business development and customer development.

• Global view and sense.

• Strong execution spirit.

• Strong communication skills.

• Passion for excellence.

• Energetic.

• Working pressure handling.

• Good English in both oral and written.

• Mobility for frequent and spot business travel.

• Risk control

上班地址：宁波