Job Descriptions:

Handle customer enquiries and services request through e-mail and phone

Process and confirm shipment orders information

Produce accurate report to overseas office and customers

Handle and resolve customers’ complaints

Prepare ad-hoc assignment from time to time assigned by manager

Requirements:

At least 5 years of customer services experience (candidates with freight forwarding or sales support experience will be advantage)

Proficiency in computer application, especially in MS Word and Excel

High adaptability to dynamic environment

High threshold for paperwork

Proficiency in both written and spoken English and Chinese

Independent, well-organized team player with strong communication skills

上班地址：南京西路成都北路