Responsibilities:

• Provide quality customer services at high-quality residential development
• Handle customers' enquires
• Build and maintain good relationships with tenants
• Assist supervisor in handling customer services and daily management support including concierge service, monitoring of property maintenance, cleaning etc
• Responsible for handling the handover & takeback of units
• Liaise with service contractors to ensure quality services are maintained

Requirements:

• Diploma in Property / Facility Management or qualification equivalent to Qualifications Framework Level 4 is preferred
• 1 - 2 years customer service experience with frontline customer interaction, experience in the Hospitality / Property Management industry would be an advantage
• Fresh graduates in Hospitality / Business Administration or related disciplines will be considered
• Good command of spoken and written English and Chinese
• Cheerful, initiative, service-oriented and able to communicate with people of different cultural backgrounds
• Uniform is required

Working hours:

• 6 days work
• Working hours: 09:00 – 18:00
• Alternative Saturday Off
• Shift duty is required (if necessary)

Benefits:

• 13^th month salary and discretionary bonus
• MPF Voluntary Employer Contribution
• Medical and dental insurance, hospitalization insurance
• Life Insurance
• Education Allowance
• 12 days’ annual leave
• Bank Holiday

Working Location: Mid-Levels