Customer Service Supervisor
中国法国工商会 查看所有职位ShanghaiUpdate time: July 26,2019
Job Description

Company


Our company client is divided in its two main activities with worldwide clients. One branch is offering lighting design services and the other proposes lighting products & fixtures.


Our company client is a multi-cultural Lighting Design Studio – accumulating more than 35 years’ experience in medium to large scale projects – offering lighting consultancy services and bespoke Design & Building solutions based on strong partnerships with product providers and manufacturers.

They are passionate about creating unique lighting atmospheres that enhance senses.

This enables their clients – main luxury brands to develop competitive advantage through best customer experience. Their lighting guidelines focus on their client’s product by creating the right contrast in the store providing strong differentiation and generating equity to their brand.

The company is based in HK, Shanghai and Paris. With affiliate offices in Miami, UAE, India and South Korea.


Their branch offering lighting products and fixtures is a European organization specialized in designing and engineering lighting solutions for Luxury Brands, Retail Chains, Hospitality, Tertiary & Leisure. Their Products are lighting vehicles conceived to create Luxury atmospheres. Their R&D & Production teams monitor the assembly and testing of products in their state of art factory, while they integrate high quality electronic components from Japan, Korea & Taiwan.


Positioning:

Their branch offering lighting products and fixtures - a signature of luxury - offers a complete and innovative range of lighting fixtures as well as OEM & ODM service and contract manufacturing in compliance with international standard (CE, UL, CCC, PSE, KC & SASO).

It proposes solutions that enhance products value in store, magnify atmospheres in Commercial and Hospitality environments.

Their offer enables energy efficient complying lighting solutions.


Location: Shanghai


Responsibility

1. Suppliers Follow up采购?持

? Follow order processing跟进采购订单执?情况

? Packing and shipping processing 包装和运输处理

? Update and maintain orders and back orders monitoring chart制作维护销售订单执?进度

? Stock monitoring 库存监控

? Follow new product development, if any 跟进新产品开发的进度

2. Sales Support销售?持

? Customer & Supplier Orders processing & follow up跟进销售订单执?情况

? International Customer Service 外籍客户的服务


3. Accounting support财务?持

? Prepare or instruct preparation of accounting documents (PO/PI/Invoices etc.) 开具所有财务票据

? Responsible for the filing of documents 负责各种票据整理

? Record a voucher for each transaction 保存所有交易单据

4. Administration ?政管理

? Daily office administrative procedure & operations各项?政事宜

? Assist the CEO in any required administrative task总裁交代的各项?作

5. Reporting and Co-ordination 汇报及协调

? All responsibilities are to be done according to the company policy and in co-ordination with the company management. 保证公司所有活动符合公司政策


Requirement


? Higher Diploma or above

? At least 1-year experience. Experience in the lighting industry is a mandatory.

? Proficient in PC knowledge (MS Word, Excel, Power Point, Photoshop)

? Personal qualities required: Proactive, Rigorous, Organized, Multi tasks, Good communication skills, team player, Reliable and hardworking

? Fluent in Chinese and English is mandatory.


Looking for a long-term position.


Please send your resume to:sh-recruitment @ccifc.org

职能类别: 销售行政经理/主管 业务跟单

关键字: light customer supplier shipping packing stock office accounting finance admin

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