1. Process and manage customer orders in compliance with order processing guidelines
2. Coordinate for problem solving at each stage of Order to Invoice/Revenue progress
3. Customer complaint handling
4. Organize system master data and enhance order/delivery related reports to give management team visibility
5. Assistance on cross-functional works such as goods return and payment collection etc.
6. Other tasks assigned by line manager or company
任职要求:
1. Education:bachelor degree or equivalent experience
2. Experience: 2+ years experiences in Customer Service or Logistics
3. Proficient in all Microsoft Office applications, particularly Excel
4. Advanced analytical and problem solving skills
5. Positive, aggressive and could be a good team player
6. Professional communication skills
职能类别:客服专员/助理
关键字:客服订单
联系方式
上班地址:上海市徐汇区钦州北路1122号92号楼4楼
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