客服专员 Customer Service Specialist
凯爱瑞配料贸易有限公司ShanghaiUpdate time: September 7,2019
Job Description

1. Process and manage customer orders in compliance with order processing guidelines

2. Coordinate for problem solving at each stage of Order to Invoice/Revenue progress

3. Customer complaint handling

4. Organize system master data and enhance order/delivery related reports to give management team visibility

5. Assistance on cross-functional works such as goods return and payment collection etc.

6. Other tasks assigned by line manager or company

任职要求:
1. Education:bachelor degree or equivalent experience

2. Experience: 2+ years experiences in Customer Service or Logistics

3. Proficient in all Microsoft Office applications, particularly Excel

4. Advanced analytical and problem solving skills

5. Positive, aggressive and could be a good team player

6. Professional communication skills

职能类别:客服专员/助理

关键字:客服订单

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联系方式

上班地址:上海市徐汇区钦州北路1122号92号楼4楼

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