【应届生】Customer Service Representative
苏州富美实植物保护剂有限公司ShanghaiUpdate time: August 14,2019
Job Description
上海市
Role & Job overview工作概述

This position provides is a key point of contact between customers and FMC to ensure goods are delivered per customer requested time and quantity.

Job Description职责描述
  • Receiving, processing and verifying the accuracy of orders from customer utilizing the organizations internal SAP system.
  • Initiates required actions for response to order changes, including the maintenance of order/customer information files and communicate the changes to appropriate department/person.
  • Resolves all order related issues including credit block, supply allocation, pricing etc. Ensures sufficient authorizations are obtained and documented.
  • Follow up and monitor customer’s overdues and escalate to sales forces when necessary.
  • Support sales force to check and archive distributorship agreements, ensuring the contracted terms in line with FMC standard sales policy.
  • Executes rebate settlement timely and accurately
  • Customer visits or business trip may required occasionally.

Job Requirements职位要求:

Education教育背景:
  • Bachelor’s degree preferred.

Experience工作经验 :
  • SAP experience preferred
  • Strong proficiency in Mandarin and basic English language skills.

Capability胜任能力:
  • Good problem solving and communication skills.
  • Sense of responsibility.
  • Result oriented.

Get email alerts for the latest"【应届生】Customer Service Representative jobs in Shanghai"