Customer Service Officer-VIP Operations
美高梅(MGM)MacaoUpdate time: September 1,2019
Job Description
We are proud to offer excellent opportunities for talented individuals to join the roaring team of MGM China.
我們誠邀才華出眾的您,把握美高梅中國事業機會,與金獅再闖另一座高峰。
Responsibilities:
- Ensure the daily operations of ROSO counters operates effectively, efficiently and providing the utmost service standard to the guests.
- Be responsible for the accurate, courteous and efficient room bookings, check-in / check-out process for the gaming promoter guests.
- Ensure the department daily tasks are perform and complete accordingly adhere to the Policy, Standard Operating Procedures, Manual and Check List.
Requirements:
- At least 1 year or above work experience, in an International 4-5-star hotel.
- High School Graduate or above.
- Proficient in English, Cantonese and Mandarin.
- Personable and pleasant to deal with discreet, reliable, sensitive and diplomatic, guest-driven, positive, friendly and approachable.
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