Customer Services Officer / Online Shop Sales Executive

• Handle inquiries from Social Media, Whatsapp and call
• Confer with customers by social media to provide information about products or services
• Handle customer enquiries professionally and efficiently
• Handling shop front duties
• Assist in any other ad hoc duties when assigned

 Requirements:

• Completion of Form 5 / DSE or above
• 3 years working experience in customer service is an advantage
• Customer-oriented, able to work independently and work under pressure
• Good command of spoken English and Cantonese
• Proficient in MS Office & PC applications
• Immediate available is highly preferred
• Six day work, Very Attractive Salary with BONUS

  客戶服務主任 / 網店銷售主任 

主要職責

• 處理來自不同渠道的客戶查詢，如熱線、電子郵件、Whatsapp和網上查詢等
• 採取積極及正面的態度處理客戶訂單及解決客戶問題
• 與客戶和內部各方保持有效的溝通，以達專業服務水平
• 協助舗面及內部營運

資歷要求

• 中五/DSE程度或以上
• 最少三年客戶服務/ 銷售經驗
• 具有良好客戶應對技巧，解決問題能力和溝通能力
• 有禮貌、耐心、主動，以客戶服務作主導
• 良好英語及粵語
• 可即時上班者優先考慮
• 六天工作, 高薪糧準, 有花紅