Customer Service Officer - Leasing/Hotel
IW Management Services LimitedNgau tau kokUpdate time: August 29,2020
Job Description

Responsibilities

  • Responsible for the leasing and administration works including preparation of lease offer, tenancy agreement, rental payment and hotel reservations

  • Assist in new tenancy liaison and renewal negotiation

  • Monitor and control the outstanding issues on rents and management fees

  • Handle all enquiries of leasing and complaints from tenants and hotel guests

  • Handle property and hotel management issues including fitting-out and maintenance co-ordination

  • Co-ordinate with tenants/agents for site handover and inspection

  • Handling guests' check-in, check-out, reservations and telephone enquires

  • Perform other ad-hoc duties

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