Customer Service Officer(Alyst.-Assoc.
星展银行有限公司HangzhouUpdate time: August 16,2019
Job Description
杭州市 西湖区

    Role & Responsibility:

  • Handle administrative tasks and coordinate branch manager’s schedule
  • Coordinate internal meetings, reports, assist branch manager in ppt/write up/reporting
  • Coordinate with HQ and external parties in organizing events in Hangzhou
  • Work with RMs to summarize monthly financial performance and data maintenance
  • Monitor and follow up with RM to ensure there is no condition/annual review overdue
  • Assist RM for facility drawdown/ rollover/ remittance and other transactions
  • Prepare account opening documents, follow through the account opening process
  • Assist RM to conduct due diligence and onboarding of customers
  • Conduct company search and loan card search for new established/ reviewed facilities

  • Job Requirements:

  • Direct report to branch manager. No subordinate reporting line.
  • Prepare various management report such as revenue tracking report, customer limit report, facility coming due report, and fees register etc
  • Assist RMs in account opening and customer due diligence
  • Assist RMs in BU operation related work
  • Degree holder or above
  • Team player
  • Well organized and detail oriented
  • Self-motivated, hardworking, confident individual

  • 职能类别:综合业务专员

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