As a strategic partner of Field Sales in winning business, this role is responsible for providing customers competitive quotations, which includes strategizing quotes for bids (i.e., mark-ups). Stock checking & handling sample requests are also part of the CSO' s sales role. In addition to its sales role, this position is responsible for order management (SO entry & maintenance and shipment release), which includes inventory management as well as updating relevant information in the Customer Master File, handling VAT refunds for customer returns and TEAM set-up, pre-order & order entry.

Responsibility

Sales Role

• Handle RFQ' s (For Bids & Buys)

- Stock checking

- Samples Requests by Customers

- Strategic Selling - In close collaboration with Field Sales

• Provide A Item forecasting to Product Management Team

System-Related Role

• Order Management
• SO Entry
• SO Maintenance – Advice pipeline report, back to customers, when applicable
• Part no know how
• Shipment Release, when applicable
• Inventory Management
• Customer Master File Management
• VAT Refunds for Customer returns
• Shared role with Field Sales – TEAM Set-up / Pre-Order & Order Entry

Knowledge

• Must have a tertiary education (Some formal training or experience is required to perform the job effectively.)
• A minimum of 2 years experience in a sales support role or have worked in a customer service role handling sales-related inquiries (Considered specific functional knowledge in commercial practice)
• Familiar with the distribution/supplier sector
• Basic product knowledge
  

Skills

• Demonstrated analytical and problem solving skills
• Demonstrated decision making skills
• Excellent organization skills & priority setting
• Excellent customer service & interpersonal skills
• Excellent communication skills, including English & country-specific language – Express ideas with clarity since role requires regular exchange of communication
• Multi-tasked
• Demonstrates proficiency in using PC systems
  

Attitude

• Operates from a service-oriented attitude
• A proven team player with initiative
• High energy level with a sense of urgency
• ‘Can do’ attitude (self-motivated), driven to perform
• Detail oriented

上班地址：暄悦东街81号叁悦广场C塔610-612