Function of the Position:

In order to ensure Knick China growth, we are looking for a customer service executive to take care of general administration and day to day office operation. This position will work closely with Knick China GM, Knick China clients as well as with vendors and service suppliers.

为确保Knick中国业务的发展，我们诚聘一名客户服务执行，负责公司的日常行政管理工作。该职位将与Knick大中华区总经理、Knick中国客户以及供应商和服务供应商紧密合作。

Role and Responsibilities:

• Order process management:

• Preparing and releasing quotations,

• Follow up and statistics of released quotations,

• Order Income review and validation,

• Order confirmation preparation,

• Delivery management and request,

• Invoice and delivery note preparation,

• Tax invoice preparation and releasing,

• Payment collection and recording,

• Overseas Preparing and releasing quotations,

• Overseas Follow up and statistics of released quotations,

• Overseas and inland Purchase Orders preparation,

• Overseas order confirmations validation,

• Overseas invoices validation and recording,

• Coordinate goods import and clearance with forwarders,

• Overseas payment validation and preparation,

• CRM/ERP data input and maintenance,

• Dashboard preparation and maintenance – statistics on all above characteristics,

• Any other administration duty assigned by manager…
• 订单流程管理：
• 准备和发布报价单，
• 发布报价的跟进和统计，
• 订单收入审查和验证，
• 订单确认准备，
• 交货管理和要求，
• 发票和交货单准备，
• 税务发票准备和发放，
• 付款收集和记录，
• 海外准备和发布报价，
• 海外跟踪和统计发布的报价，
• 海外和内陆采购订单准备，
• 海外订单确认验证，
• 海外发票的验证和记录，
• 与货运代理商协调货物进口和清关，
• 海外支付确认和准备，
• CRM / ERP数据输入和维护，
• 数据库的准备和维护 - 统计所有上述特点，
• 总经理安排的其他行政职责

Languages and experiences:

• Native Mandarin, Fluent English.
• Minimum 5 years in administration responsibilities.
• Foreign company and environment experience.
• Bachelor’s degree (English and or German, administration and/or Engineering)
• Microsoft Office (Word, Excel, PowerPoint, outlook)
• 普通话母语，英语流利。
• 至少5年行政工作经验。
• 外企及环境经验。
• 学士学位(英语或德语、行政和/或工程)
• 办公软件熟练运用

Working time and location:

• Monday to Friday,
• 8 hours a day - 40 hours a week,
• Base in Knick China office: Huangpu District, Shanghai, PR China.
• 周一至周五，
• 每天8小时-每周40小时
• 驻Knick中国:公关中国上海市黄浦区。

上班地址：上海市黄浦区