Role & Responsibilities:
Interface between Ops and client during transition phase.
Settle problems with overseas office, report and escalate to superior for instructions in regard to tough issues
Assist in reporting when necessary
Cargo Insurance operator: issue insurance certificate according to client/internal user’s request, Book the cost into system, check the billing with Ops
Revert and prepare pricing/quote requests
Other tasks assigned by manager
Competency & Qualifications:
Strong communication both by written and oral English
Team Work Cooperative, and real team player with broad business insight;
Problem Solover, Strong analytical skills and the ability to provide solutions.
Result Orientation, Can use resources to achieve goals and objectives within timeline
Qualifications Requirements
Basic industry knowledge required.
Strong knowledge of MS office like word,exel
Fluent in both written and oral English and Mandarin
1 year+ work experiences in logistics industry and import experience is pereferred
职能类别: 客服专员/助理 销售助理
关键字: 一单到底 客服
联系方式
上班地址:东大名路1158号浦江国际金融广场23楼
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