Customer Service
OPW连云港市Update time: August 15,2019
Job Description
连云港市

For over 125 years, OPW has led the way in designing and manufacturing world-class retail fueling, fluid handling and car wash system solutions for the safe and efficient handling and distribution of fuels and critical fluids. OPW makes above ground and below ground products for both conventional, vapor recovery and clean energy applications in the retail and commercial markets. Additionally, OPW supplies loading arms, valves and dry-break couplings, tank truck equipment, rail car valves and equipment, and car wash systems. OPW has manufacturing operations in North America, Europe, Latin America and Asia Pacific, with sales offices around the world. OPW is part of the Dover Corporation, which is publicly traded on the New York Stock Exchange under “DOV”. To learn more about OPW’s 125 years of providing industry-leading solutions, visit our website at www.opwglobal.com.

Dover is a diversified global manufacturer with annual revenues exceeding $7 billion. We deliver innovative equipment and components, specialty systems and support services through four major operating segments: Energy, Engineered Systems, Fluids, and Refrigeration & Food Equipment. Dover combines global scale with operational agility to lead the markets we serve. Recognized for our entrepreneurial approach for over 60 years, our team of over 29,000 employees takes an ownership mindset, collaborating with customers to redefine what’s possible. Headquartered in Downers Grove, Illinois, Dover trades on the New York Stock Exchange under “DOV.” Additional information is available at www.dovercorporation.com.

工作职责:
  • 对客户订单进行确认(品名、数量、价格、交货期、运输及贸易方式)并回复,输入系统;

  • 确认客户货款情况;

  • 按库存情况在系统中做发货通知;

  • 通知客户相关发货情况;

  • 与销售人员沟通,维护价格体系;

  • 与销售人员、客户沟通,了解客户预测信息,并将信息反馈给制造部和采购物流部;

  • 与销售人员、客户沟通,了解产品的品质状况,并向质量部反映客户投诉;

  • 通过电话或邮件形式进行季度客户回访,了解客户对于服务、产品质量方面的信息,并反馈给其他相关部门;

  • 每年进行两次满意度调查,对调查结果进行分析并给客户进行答复;

  • 上级安排的其他工作。

任职资格:
  • 教育背景:
营销类或相关专业本科以上学历,熟悉进出口者优先。

2.经验技能:
  • 受过沟通技巧培训,受过报关员培训;

  • 销售助理,客服或相关工作经验2年以上;

  • 熟悉本公司产品,丰富的沟通技巧;

  • 反应灵活,判断力强,善于分析问题;

  • 熟练操作办公软件;

  • 良好的英语听、说、读、写能力;

  • 了解进出口方面的知识;

  • 工作努力,积极进取,良好的沟通、协调、组织能力;

  • 高度的工作热情,良好的团队合作精神;

  • 较强的观察力和应变能力。

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

This position may be located in: APAC : China : Jiangsu : Lianyungang

Sub Division : Chemical & Industrial

Job Requisition ID : 29201

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