Job Responsibilities:

• 组织收集市场信息，协助报价、确定业务的可操作性，协助部门经理进行业务接洽、签订合同；

Organize collecting market information ,assist to give offer to make sure of the business operation, assist the department manager for business contact and sign the contract

2. 接收订单，处理发货，退货,收款事宜，并报告统计数据。

Receiving orders, processing shipment, returning of goods, collection, and report statistical data

3. 接待客户来访,管理客户满意度调查.

Receive client visit, manage the customer satisfaction survey

4. 解决客户常规性纠纷，协调、配合处理重大的客户投诉和突发事件

Deal with the customer regular issues, ordinate and cooperate to handle the serious customer complaint and unexpected affairs

5. 执行领导交办的其他事务

Execute the tasks assigned by the leaders

• MUST have excellent English communication skill, both written & oral. (Minimum CET-4)

• Minimum five years of working experience related to customer service or logistics or order handling
• Must possess excellent communication skill, be patient, professional and courteous
• Must be goal oriented, self-motivated and able to multi-task effectively

上班地址：上海青浦区外青松公路5399号A7/A24