Responsibilities:

• Responsible for the activities and operations in the credit and collections department
• Responsible for monitoring and maintaining assigned Korea customers – Customer calls/Emails/constantly follow up with customers
• Analyze and research customer's receivables account delinquency and determine the type of communication method to facilitate payment.
• Resolve dispute related to customer payment on delinquent accounts and negotiates and ensures payment from customer
• Analyze at-risk customers and recommends account strategies to prevent delinquencie
• Establish and maintain effective and cooperative working relationship with Business Areas and customers.

Qualifications:

• Fluent Korean and English
• Excellent written, verbal communication abilities and interpersonal skill
• Familiar with Korea culture/business will be preferred.
• Experience in a collection/ shared service center will be a plus
• Familiar with Oracle, MS Excel
• Bachelor's Degree or University Degree or equivalent

上班地址：Hongqiao State Guest Hotel